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F.A.Q.

1. VETRO ® GLASS BOW TIE ™ IS TOO HEAVY FOR MY NECK?

There is no problem with the weight of the VETRO ® Glass Bowtie ™. The certified 4mm thick crystals are used to give our bow ties the ideal weight to keep you away from getting tired when you wear it. It weighs just 38gr!

2. VETRO ® GLASS BOW TIE ™ IS SAFE?

The design and multiple endurance tests that took place before the VETRO ® Glass Bowtie ™ started selling, gives us the following information: The VETRO ® Glass Bowtie ™ is safe to use as a style accessory on your neck or as a pendant. Also, the careful finishing of edges perimetrically avoids any risk.

3. MADE IN GREECE?

Yes! VETRO ® FASHION COMPANY manufactures it in privately owned facilities in the area of ​​Kato Sychaina, Patras. See the relevant video. The quality production of the Glass BowTies™, is based on the prestige and know-how in the processing of Glass, Glassworks Trading and Processing Glass Company “GAROUFALIS GLASS Co.”, founded in 1971, member of which is also the founder of VETRO FASHION COMPANY ®.

4. HOW COULD I BUY THEM?

On our page, the shopping process is very simple! Click on the model and the product you are interested in will appear and click on “Buy”. Then go to the top right of the page and click on the stroller icon. Follow the steps in the purchase process.

5. WHAT ABOUT PAYMENT METHODS?

 

There are 2 ways to pay. You choose the one that suits you.

– Tracking via Bank Account: The order will be held in our system for 3 business days. Use the order number as a deposit justification. If we have not contacted you within 2 days of the deposit date, please forward the deposit to the email: info@vetroshop.gr .  NOTE : the additional transport cost is just 8.00 Euros worldwide.

– Pay Pal (info@vetroshop.gr): The world’s safest way to pay via the internet. You do not disclose any of your credit card information to us. By choosing this form of payment you automatically transfer to the Paypal environment and fill in the details you are asked to complete the payment. More information can be found on the Pay Pal website: www.paypal.com. Note: You do not have to sign up for a Pay Pal member to use this form of payment.

6. HOW MANY DAYS DO YOU NEED TO SEND THE PRODUCT?

The order is received within 5 – 14 business days (worldwide).

7. CAN I SEND VETRO ® GLASS BOW TIE™ AS A GIFT?

Of course. You will choose which VETRO®  Glass Bowtie ™ you want to donate, you will pay it but you will enter the address of the person you want to receive your Unique Gift! With simple steps on the order form.

8. WHAT ABOUT SAFETY OF TRANSACTIONS?

For your transactions, you use the PAYPAL system, so all the data that is entered is in a secure banking environment and is covered by 128bit encryption SSL, the strongest today. Please note that for security reasons, our company and our internet site www.vetroshop.gr do not have access to, collect or store your card details in any way.

9. HOW DOES CREATION ACCOUNT WORK?

You do not need to be a registered user to make a purchase. However, if you become a member of vetroshop.gr, your purchases will be easier and faster as your details are automatically filled in on the order form (you can of course change them whenever you want in the “My Account” option). You also get your own wishlist to keep track of the products you care about.

10. HOW COULD I CONTACT YOU?

You can contact us by email at info@vetroshop.gr